Terms of Service
Terms of Service
Last Updated: December 2025
Welcome to Tuandada (“we,” “our,” or “us”).
By accessing or using our website, mobile application, or related services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.
If you do not agree to these Terms, you may not use our Services.
1. About Tuandada
Tuandada is a group-buying e-commerce platform primarily serving overseas consumers, especially overseas Chinese communities. We provide curated products through individual purchase and group-buying models to offer better value and pricing.
Company Name: AOUAZENITH INNOVATIONS TECHNOLOGY LIMITED
Company Address: 【RM DO7,8/F KAI TAK FTY BLDGNO. 99 KING FUK ST SAN PO
KONGHONG KONG】
Contact Email: 【support@tuandada.com】
2. Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use our Services. By using Tuandada, you represent and warrant that you have the legal capacity to enter into these Terms.
3. Account Registration
To access certain features, you may be required to create an account. You agree to:
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Provide accurate and complete information
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Keep your login credentials secure
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Be responsible for all activities under your account
Tuandada reserves the right to suspend or terminate accounts that violate these Terms.
4. Orders & Group-Buying Rules
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Orders may be placed as individual purchases or group-buy purchases
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Group-buy orders are confirmed only when the minimum required number of participants is reached
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If a group-buy fails to form within the specified time, your payment will be refunded according to our refund policy
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Prices, availability, and group-buy conditions may change without prior notice
5. Payments
We support multiple payment methods through third-party payment providers (such as Stripe, PayPal, or other local payment solutions).
By placing an order, you authorize us or our payment partners to charge your selected payment method.
Tuandada does not store your full payment information.
6. Shipping & Delivery
We offer:
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Local domestic shipping
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Cross-border international shipping
Delivery times are estimates and may be affected by customs clearance, inspections, weather, or carrier delays.
Tuandada is not responsible for delays beyond our reasonable control, but we strive to provide compensation according to our published shipping policy.
7. Returns & Refunds
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We support returns within 7 days where applicable
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Certain products (including perishable goods, short shelf-life items, or cross-border shipments) may be non-returnable
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Refund eligibility and timelines are governed by our Refund Policy, which forms part of these Terms
8. Product Information Disclaimer
We make reasonable efforts to ensure product descriptions, images, and pricing are accurate.
However, minor variations in packaging, labeling, or appearance may occur due to manufacturer updates or logistics requirements.
9. Prohibited Conduct
You agree not to:
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Use the Services for unlawful purposes
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Submit false or misleading information
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Interfere with the platform’s security or operation
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Abuse group-buy mechanisms or promotional systems
Violations may result in account suspension or legal action.
10. Intellectual Property
All content on Tuandada, including logos, text, images, software, and design elements, is owned by or licensed to Tuandada and protected by applicable intellectual property laws.
Unauthorized use is strictly prohibited.
11. Limitation of Liability
To the maximum extent permitted by law, Tuandada shall not be liable for indirect, incidental, or consequential damages arising from the use of our Services or products.
Our total liability shall not exceed the amount paid by you for the relevant order.
12. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
13. Termination
We reserve the right to suspend or terminate access to the Services at any time, without prior notice, if you violate these Terms or applicable laws.
14. Governing Law
These Terms shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which Tuandada is registered, without regard to conflict of law principles.
15. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on our platform with the revised effective date.
Continued use of the Services constitutes acceptance of the updated Terms.
16. Contact Us
If you have any questions about these Terms, please contact us at:
📧 【support@tuandada.com】
📍 【RM DO7,8/F KAI TAK FTY BLDGNO. 99 KING FUK ST SAN PO
KONGHONG KONG】
